frost-serval

Reach Our Team

We respond to all inquiries within one business day. For urgent matters regarding existing installations, please note this in your message.

Email

[email protected]

Address

142 Kensington High Street
London W8 7RL
United Kingdom

Working Hours

Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
Sunday: Closed

Installation appointments are available outside standard hours by arrangement. Emergency support for existing clients is accessible through your dedicated support channel.

What to Expect When You Contact Us

Initial Response

You'll receive an acknowledgment within 24 hours confirming we've received your inquiry and outlining the next steps.

Needs Assessment

We'll discuss your specific requirements, existing infrastructure, and any particular challenges your property presents.

Solution Proposal

Based on our conversation, we provide a detailed proposal outlining recommended solutions, timeline, and transparent pricing.

No-Pressure Decision

You'll have time to review the proposal and ask additional questions. We never push for immediate commitments.

Service Coverage

We provide installation and consulting services throughout Greater London and surrounding areas within 50 miles of our central London location.

Remote consulting sessions are available nationwide for clients who prefer to handle installation independently or coordinate with local contractors.